Terms of service
TERMS OF SERVICE
1. ABOUT US
This website is operated by Baharat.co.uk. Throughout these Terms, the words "Baharat", "we", "us", and "our" refer to Baharat.co.uk.
By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not use our website.
We reserve the right to update these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.
2. WEBSITE USE
By using this website, you confirm that:
• You are at least 18 years old or have permission from a parent or legal guardian.
• You will provide accurate and complete information when placing orders.
• You will not use this website for any unlawful purpose.
• You will not attempt to interfere with the operation or security of the website.
Any breach of these Terms may result in suspension or termination of access to our services.
3. PRODUCTS AND AVAILABILITY
We make every effort to ensure product descriptions, images, pricing, and availability are accurate.
However:
• Product images are for illustration purposes only.
• Colours may vary depending on screen settings.
• Product availability is not guaranteed until your order has been accepted.
• We reserve the right to discontinue products at any time.
• We reserve the right to limit quantities purchased.
4. PRICING
All prices displayed on our website are shown in the applicable currency and include VAT where required by law.
We reserve the right to:
• Correct pricing errors.
• Change prices without notice.
• Withdraw promotions at any time.
Where a pricing error has occurred, we reserve the right to cancel the affected order and issue a refund.
5. ORDER ACCEPTANCE
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, limit, or cancel any order at our discretion, including where:
• A pricing error has occurred.
• Stock is unavailable.
• Fraud or misuse is suspected.
• Promotional terms have not been met.
• The order appears to breach these Terms.
If an order is cancelled after payment has been taken, a refund will be processed in accordance with these Terms.
6. BUILD YOUR BUNDLE AND FREE PRODUCTS
Products displayed as "Free", "£0.00", or similar pricing are promotional products and are not available for standalone purchase unless expressly stated otherwise.
Free products may only be claimed where all qualifying promotional requirements have been met.
There are no standalone free products available for checkout on our website.
Orders containing promotional products that do not meet the qualifying requirements will be cancelled.
Where an order is cancelled due to the incorrect purchase of promotional items, we reserve the right to deduct any non-refundable payment processing fees, merchant fees, transaction charges, and reasonable administrative costs incurred before issuing any refund.
Any attempt to manipulate, abuse, circumvent, or exploit promotional offers may result in:
• Order cancellation.
• Refund adjustments where permitted by law.
• Refusal of future orders.
By placing an order, you acknowledge that free products are promotional items subject to specific qualifying conditions.
7. PROMOTIONS AND DISCOUNT CODES
Promotions, discounts, bundle offers, and coupon codes:
• Cannot be exchanged for cash.
• Cannot be combined unless expressly stated.
• May be withdrawn at any time.
• Are subject to individual promotional terms.
We reserve the right to cancel orders where promotional codes have been used incorrectly.
8. PAYMENT
Payments are processed through approved third-party payment providers.
We do not store complete payment card information.
By placing an order, you confirm that you are authorised to use the chosen payment method.
9. SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
• Couriers.
• Customs authorities.
• Adverse weather.
• Events beyond our reasonable control.
Risk in products passes to the customer upon delivery.
10. RETURNS AND REFUNDS
Returns and refunds are governed by our separate Returns Policy.
Nothing in these Terms affects your statutory rights under applicable consumer protection laws.
11. CUSTOMER ACCOUNTS
You are responsible for maintaining the confidentiality of your account information.
We reserve the right to suspend or terminate accounts where misuse, fraud, or breaches of these Terms are suspected.
12. USER CONTENT
If you submit reviews, photographs, testimonials, comments, or other content to us, you grant Baharat a worldwide, royalty-free licence to use, reproduce, publish, and display that content for marketing and business purposes.
You confirm that any content submitted belongs to you and does not infringe the rights of any third party.
13. PROHIBITED ACTIVITIES
You must not:
• Use the website for unlawful purposes.
• Submit false or misleading information.
• Attempt to gain unauthorised access to systems.
• Upload malicious software.
• Copy, reproduce, or exploit website content without permission.
• Abuse promotions or discount offers.
We reserve the right to terminate access immediately where prohibited activity is suspected.
14. INTELLECTUAL PROPERTY
All website content, branding, logos, images, product descriptions, graphics, and text remain the property of Baharat.co.uk unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Baharat shall not be liable for:
• Indirect losses.
• Consequential losses.
• Loss of profits.
• Loss of business opportunities.
• Loss of data.
Nothing in these Terms excludes liability where exclusion would be unlawful.
16. INDEMNITY
You agree to indemnify and hold Baharat harmless from any claims, losses, damages, liabilities, costs, or expenses arising from your breach of these Terms.
17. TERMINATION
We reserve the right to suspend or terminate access to our website and services at any time where these Terms are breached or misuse is suspected.
18. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. CHANGES TO THESE TERMS
We may update these Terms at any time.
The latest version will always be available on our website.
Continued use of the website following any changes constitutes acceptance of the revised Terms.
20. CONTACT INFORMATION
Questions regarding these Terms should be sent to:
Email: info@baharat.co.uk
Website: www.baharat.co.uk