FAQs

Our spices are sourced from small farms. Most of our spices are organically grown. However, some of our farmers are certified organic and some are not. Certifications are expensive, often too expensive for an independent small farmer to afford.

Doner Seasoning: cumin, sea salt, coriander, turmeric, thyme, onion, paprika, oregano, CELERY, black pepper, chili flakes.

Chicken Shish Kebab: cumin, sea salt, MUSTARD, paprika, curry, garlic, onion, chili flakes, nutmeg, black pepper, turmeric, cloves, thyme.

Lamb Shish: cumin, sea salt, coriander, MUSTARD, paprika, chili pepper, white pepper, nutmeg, cardamon, curry, clove, garlic, cinnamon, turmeric, ginger, caraway.

Kofte Kebab: cumin, sea salt, onion, chilli flakes, black pepper, coriander, piment, parsley, allspice, nutmeg.

Shawarma: cumin, coriander, paprika, black pepper, turmeric, cassia, chillies, herbs, onion, garlic.

Mediterranean: chilies, oregano, thyme, rosemary, sea salt, garlic.

Pul biber: chili flakes, sea salt, olive oil.

We offer free shipping to all UK destinations on all total orders over £19.99.

This is normally by Royal Mail 48h tracked service for items up to 2kg and takes 2 - 3 working days.

We charge a flat delivery rate of £4.40 for orders under £19.99.

SHIPPING:

We pride ourselves on quick dispatching and aim to ship within maximum 48 hours after receiving your order (usually quicker). If you order before 12H (working day) the package will be shipped on the same day. If you order after 12am it will leave the next day (or next business day). All delivery options operate on weekdays only, so all orders placed on a Friday will be dispatched on a Monday at the earliest. We don’t offer Saturday or Sunday delivery options and/or an option to collect. 

We offer free shipping to all UK destinations on all total orders over £18.50. This is normally by Royal Mail 48h tracked service for items up to 2kg and takes 2 - 3 working days.

From time to time we do make mistakes and miss your express shipping options, and also fall out of stock after you have placed your order. We will try and refund you for any extra shipping on these occasions or in full as soon as possible. 

RETURNS:

For non-faulty items, return postage is at the buyer’s expense, though a full refund on the item cost will be given. Refunds will be given on all items within 7 days of receipt, subject to them being in an unused condition.

For faulty items, items must be returned to us - either sending us the receipt for return shipping which will be refunded or contacting us for a return shipping label. 

For faulty items, refunds will not be issued under any circumstances should the items not be returned to us. 

For faulty items we exercise the right to offer are placement or full refund. 

Items are no longer eligible for return after 7 days of purchase and are considered final sale.

Refunds are credited to the original form of payment.

Any fees associated with shipping will not be refunded(unless the item is faulty). We reserve the right to charge a £5 fee to cover our outgoing postage and packing costs for non-faulty items.

Threats of negative reviews in order to push for refunds or other outcomes will not be tolerated under any circumstances and will negate any offer for a replacement or refund. 

Please return all items to:

7 Bell Yard, London, WC2A 2JR