We pride ourselves on quick dispatching and aim to ship within maximum 48 hours after receiving your order (usually quicker).
All delivery options operate on weekdays only, so all orders placed on a Friday will be dispatched on a Monday at the earliest. We don’t offer Saturday or Sunday delivery options and/or an option to collect.
We offer free shipping to all UK destinations on all total orders over £10. This is normally by Royal Mail 1st Class for items up to 2kg and takes 3 - 5 working days (though it is taking 2-3 weeks at the moment due to the COVID pandemic and major staff shortages at Royal Mail).
A tracking number is provided by Royal Mail, but it does not provide information enroute. It only gets scanned before orders are delivered, held at depot due to non-delivery or returned to us if the address is incorrect.
International delivery is calculated after purchase on a case by case basis. We have a placeholder £12 shipping charge however we may be in touch after purchase with an updated shipping cost.
From time to time we do make mistakes and miss your express shipping options, and also fall out of stock after you have placed your order.We will try and refund you for any extra shipping on these occasions or in full as soon as possible.
For non-faulty items, return postage is at the buyer’s expense, though a full refund on the item cost will be given. Refunds will be given on all items within 7 days of receipt, subject to them being in an unused condition.
For faulty items, items must be returned to us - either sending us the receipt for return shipping which will be refunded or contacting us for a return shipping label.
For faulty items, refunds will not be issued under any circumstances should the items not be returned to us.
For faulty items we exercise the right to offer are placement or full refund.
Items are no longer eligible for return after 7 days of purchase and are considered final sale.
Refunds are credited to the original form of payment.
Any fees associated with shipping will not be refunded(unless the item is faulty). We reserve the right to charge a £5 fee to cover our outgoing postage and packing costs for non-faulty items.
Threats of negative reviews in order to push for refunds or other outcomes will not be tolerated under any circumstances and will negate any offer for a replacement or refund.
Please return all items to: Baharat, Market House, 21 Lenten street, GU34 1HG, Alton