We pride ourselves on quick dispatching and aim to ship within maximum 48 hours after receiving your order, in very rare occasion it can take up to 30 days.
All delivery options operate on weekdays only, so all orders placed on a Friday will be dispatched on a Monday at the earliest. We don’t offer Saturday or Sunday delivery options and/or an option to collect. Order before 12pm and get same day shipping.
We offer free shipping to all UK destinations on all total orders over £19.99 and we charge £4.40 under £19.99.
From time to time we do make mistakes and miss your express shipping options, and also fall out of stock after you have placed your order.We will try and refund you for any extra shipping on these occasions or in full as soon as possible.
RETURNS:
For non-faulty items, return postage is at the buyer’s expense, though a full refund on the item cost will be given. Refunds will be given on all items within 7 days of receipt, subject to them being in an unused condition.
For faulty items, items must be returned to us - either sending us the receipt for return shipping with tracking which will be refunded or contacting us for a return shipping label.
For faulty items, refunds will not be issued under any circumstances should the items not be returned to us.
For faulty items we exercise the right to offer are placement or full refund.
Items are no longer eligible for return after 7 days of purchase and are considered final sale.
Refunds are credited to the original form of payment.
Any fees associated with shipping will not be refunded(unless the item is faulty). We reserve the right to charge a £8 fee to cover our outgoing postage and packing costs for non-faulty items.
At Baharat, we strive to ensure that your orders are delivered smoothly and promptly. To help us achieve this, it is the responsibility of the customer to ensure the accuracy and validity of the shipping address entered at checkout.
Incorrect or Incomplete Address
If an order is returned to us due to an incorrect or incomplete address provided at checkout, we offer two options:
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Refund Option:
- We will refund your order amount minus a shipping and handling fee of £8.
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Reshipping Option:
- We can resend your order to the correct address; however, an additional shipping fee of £4.40 will apply.
In either case, we will contact you to confirm your preference and provide instructions for any additional payments required for reshipping.
Customer Responsibility
Please note that it is the customer’s responsibility to double-check the validity of the shipping address entered during the checkout process. Baharat cannot be held responsible for delays or extra charges caused by incorrect or incomplete addresses.
To avoid any issues, kindly verify your address carefully before placing your order. If you have any questions or concerns, feel free to contact us at info@baharat.co.uk
Please return all items to: (Shipbob) Baharat, Edison Rd, Birmingham B46 1DA, United Kingdom.